Managing my exchange

How do I get a crypto wallet?
Since cryptocurrencies do not really exist in any physical shape or form, they cannot technically be stored anywhere. Instead, there are private keys, which...
Thu, 14 May, 2020 at 11:00 PM
How do I set up an account with Changelly?
To set an account on Changelly, you need to register by clicking “Login” on the top right hand corner of the landing page. To Login, you may use Google+, Fa...
Thu, 14 May, 2020 at 11:00 PM
How can I be sure it is secure?
At Changelly we provide 2FA authentication, a method for keeping your account protected. To successfully login to your Changelly account, you’ll need a seco...
Thu, 14 May, 2020 at 11:01 PM
How do I exchange coins?
You can exchange any coin supported, by following these simple steps.   Go on the landing page and select the coin you want to exchange from (the one yo...
Thu, 14 May, 2020 at 11:02 PM
What is the difference between fixed and float rates?
During the standard flow, any transaction has its own unique exchange rate. Due to the volatile nature of the cryptocurrency market, ever-changing network f...
Thu, 14 May, 2020 at 11:03 PM
What are the withdrawal fees, and the maximum/minimum amount?
Changelly doesn’t have set amount restrictions. However, there are some cases when a minimum amount applies.   If an amount is too low, make sure that i...
Thu, 14 May, 2020 at 11:13 PM
What might affect the limits we have?
Our limits depend on the exchange rate you choose — fixed or floating. The floating rate of highly liquid pairs (e.g., BTC/ETH) allows us to exchange almost...
Fri, 15 Oct, 2021 at 4:27 PM
How do commissions work?
There are two types of fees on Changelly:  Fixed fee of 0.25%, which is included in the exchange rate. Network fee, which is variable. This fee has to be...
Fri, 15 Oct, 2021 at 4:06 PM