Managing my exchange

Since cryptocurrencies do not really exist in any physical shape or form, they cannot technically be stored anywhere. Instead, there are private keys, which...

To set an account on Changelly, you need to register by clicking “Login” on the top right hand corner of the landing page. To Login, you may use Google+, Fa...

At Changelly we provide 2FA authentication, a method for keeping your account protected. To successfully login to your Changelly account, you’ll need a seco...

You can exchange any coin supported, by following these simple steps.   Go on the landing page and select the coin you want to exchange from (the one yo...

During the standard flow, any transaction has its own unique exchange rate. Due to the volatile nature of the cryptocurrency market, ever-changing network f...

Changelly doesn’t have set amount restrictions. However, there are some cases when a minimum amount applies.   If an amount is too low, make sure that i...

Our limits depend on the exchange rate you choose — fixed or floating. The floating rate of highly liquid pairs (e.g., BTC/ETH) allows us to exchange almost...

There are two types of fees on Changelly:  Fixed fee of 0.25%, which is included in the exchange rate. Network fee, which is variable. This fee has to be...